Live Help

If you have a quick question for a librarian, you can chat online with a Librarian by using the chat box below (also available on the home page of this website).

 

Chat requires JavaScript.

 

Live Help Hours - April 6th, 2020 to September 13th, 2020:

Monday - Friday 10am - 4pm
Saturday & Sunday No Service

Live Help is closed:

  • Easter (Friday, April 10 -- Monday, April 13, 2020)
  • Victoria Day (Monday, May 18, 2020)
  • Canada Day (July 1, 2020)
  • Natal Day (August 3, 2020)
  • Thanksgiving
  • Remembrance Day
  • Christmas Break
  • Nova Scotia Heritage Day

About Live Help: Live Help is an online reference service providing library assistance to universities and colleges in Nova Scotia.

For more information, visit: http://novanet.ns.ca/distance_live_help.html.

Live Help Privacy Policy: Novanet Libraries takes patron privacy and confidentiality very seriously and will never disclose your personal information or requests to any external person, body, or institution. Transcripts of chat transactions may be archived and will only be used for aggregate statistical data for quality assurance purposes before they are destroyed. This aggregate data may be used in research about this reference service. That said, this service uses commercial IM products not housed on Novanet servers so do not send sensitive personal information, log-ins, passwords, etc.

 

 

Library News

Tue, June, 30, 2020

The Angus L. Macdonald Library is pleased to announce the launch of its curbside pickup program.  Pickups will be available Monday to Friday from 9am to 4pm, excluding holidays beginning on Thursday, July 2nd. ... Read more

Tue, June, 23, 2020

Please be advised that EBSCO is having issues with multiple platforms.  Please go to https://status.ebsco.com/ for the latest status report.

Fri, May, 8, 2020

Please see the announcement from RefWorks regarding planned downtime for Saturday May 9th below.

Dear RefWorks Community, 

Thu, March, 19, 2020

Effective immediately, the library will be closed until further notice.  We will strive to maintain as many services as possible.  Reference librarians will be available to help you with your research by making... Read more

Wed, March, 18, 2020

Please be advised that RefWorks and its associated programs will be unavailable for a few hours on Saturday, March 21st.  For completed details, see the message from the service provider below:

... Read more