Central Receiving & Shipping
The facility for the receipt and shipping of on-campus deliveries ordered by University faculty and staff is Central Receiving & Shipping, located at 2321 Notre Dame Avenue in the Annex across from Bloomfield Centre. Hours of operation are 8:30 am – 12:00 noon and 1:00 - 4:00 pm Monday to Friday.
Central Receiving & Shipping is responsible for accepting goods from external suppliers and coordinating the delivery of these packages to the appropriate person or department.
Large shipments (i.e. equipment, skids of product, etc.) require the delivering carrier to provide Central Receiving and Shipping with 24 hours advance notice of the expected delivery time to campus. This requirement applies to all goods ordered, including those ordered on P-cards.
All packages must be properly identified with the name of the individual who requested the order; departmental address, building and room number or purchase order number. All packages must be university-related. Central Receiving & Shipping may, in its discretion, reject any packages it deems personal.
Deliveries for the following departments may be made directly to those departments and are not accepted through the Central Receiving & Shipping unless prior arrangements are made:
- Campus Store
- Facilities Management
- Food Services
- Angus L. MacDonald Library & Marie Michael Library
- Resident Halls
- Student Apartments
Central Receiving & Shipping will be responsible for noting the quantity and date of receipt of incoming goods on the business database; arranging delivery of the goods to the proper department(s) through Facilities Management; recording any obvious damage; notifying and/or filing damage claims; and shipping items to be returned.
Where order discrepancies occur with a delivery related to a purchase order, Procurement Services will be advised and the appropriate action will be taken. If the delivery is related to a P-card, please refer to the PCard policy for further instructions.
Central Receiving & Shipping does not accept C.O.D. shipments – the shipments will be refused and returned to the sender.
All items are to be delivered to the designated receiving area and signed for by Central Receiving & Shipping. If items are received by persons other than Central Receiving & Shipping, such items must be legibly signed for and all delivery documents must be forwarded to the Central Receiving & Shipping immediately after the delivery is checked.
Return of Goods
Goods returned to Central Receiving & Shipping for filing of damage claims must be received in the original packing case/carton within two (2) days of delivery.
Goods to be returned to vendors must be sent to the Central Receiving & Shipping for the proper packaging, insurance and documentation. Goods must be accompanied by the following information:
- Purchase order number(s); if PCard, name of end user
- Description of goods
- Reason for return
- Name of vendor representative giving approval to return and Returns Authorization Number
- Value of goods (for insurance and customs purposes)
- Account code(s)
- Signature of person preparing the Return of Goods Form
- Authorized signature approving return of goods